ozfortress Support¶
We understand that sometimes it's hard to wrap your head around specific rules, how something applies to your official matches, or what to do when in an active dispute with another team.
That's ok! We're here to help. Have a question about a rule, or something you can't find an answer to in our docs?
Discord Support¶
We offer dedicated support channels to each competitive format we host, along with a #ticket-support channel for opening a support ticket directly with our staff, useful for more sensitive questions/disputes.
- For Sixes (6v6) related questions or concerns, please use
#sixes-support. If you wish to speak to an administrator directly, you can leave a message with "dm me" and an administrator will get back to you. - For Highlander (HL) related questions or concerns, please use
#highlander-support. If you wish to speak to an administrator directly, you can leave a message with "dm me" and an administrator will get back to you.
Other Support¶
We currently don't offer any other league support avenues, but we are looking to offer more in the future.
Before you reach out, do any of the docs below answer your question?¶
We have a Frequently Asked Questions page which may answer your question, if not please feel free to reach out!
ozfortress FAQ
ozfortress Guides
Community Guidelines
Global Ruleset
Sixes Ruleset
Highlander Ruleset
League Info
Reporting Misconduct¶
Not sure where or how to report player/team misconduct? Don't worry, we have the answers you are looking for! We do ask that you peruse through our docs pages before reporting player or team misconduct. These docs may contain information to help you, help us when submitting your report.
Community Behaviour Reporting¶
To submit evidence for a Community Behaviour Review, please make a new thread here.
ozfortress account required
You will need to have an ozfortress.com account and be signed in to make a submission.
Submission Template¶
Below you'll find the template needed when making a Behaviour Report through our website.
Suspect(s) ozfortress.com account(s):
Your ozfortress.com account:
Evidence(URL):
URL(s):
Additional Notes (when it occurred, where, etc):
Reporting Cheating¶
Not sure where or how to report player/team for suspected cheating? Don't worry, we have the answers you are looking for! We do ask that you peruse through our docs page on Anti-Cheat before reporting a player or team for cheating/exploiting. These docs may contain information to help you, help us when submitting your report.
Anti-Cheat Reporting¶
To make an Anti-Cheat Submission, please make a new thread here.
ozfortress account required
You will need to have an ozfortress.com account and be signed in to make a submission.
Submission Template¶
When submitting evidence, use this template:
Suspect(s) ozfortress.com account(s):
Your ozfortress.com account:
Team:
Evidence(URL):
URL(s):
Additional Notes(ticks):